Managing People in Primary Care
The primary objective of this workshop is to help primary care managers get the very best from their staff in the current changing environment.
A practical approach will be adopted where all delegates will have time to debate their particular problems and develop appropriate action plans.
This workshop has been designed for primary care managers responsible for the performance and development of their team
Our fact sheets are designed
to provide you with the details which will help you establish
whether this is the right workshop for you. If you have any
questions please do not hesitate to contact us.
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AGENDA
Session 1
People at work in primary care
Motivation & Dissatisfaction
The Changing Primary Care Environment
Vital Factor for Motivation
Session 2
Using reward in primary care - without money!
Effective delegation
Using coaching to improve performance
Session 3
Identifying & analysing problems
Seven common staff problems including ..
- managing friends & colleagues
- unco-operative attitudes
- excessive resistance to change
Session 4
Resolving problems within your team
Removing obstacles - what can be achieved?
Confident communication
Agreeing a plan of action
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