It may be a cliché, but it's also a truism that 'change is the only constant' in the NHS and in Primary Care in particular. Staff not only have to deal with re-organisation, rising cost and increased expectations, but also have to maintain service as normal. That's why Thornfields have launched a brand new workshop.

We hear from trainer and facilitator - and Thornfields Associate - Gabby Prowse about her passion for training, her advice for new trainers, and how she loves giving people their own "lightbulb moments".