Our CMI-accredited APM programme is designed to support the growth of emerging and existing managers within General Practice. Whether you're nurturing new talent or strengthening your current leadership team, this programme delivers the knowledge, confidence, and practical tools needed to thrive in today’s complex primary care environment.

This workshop gives a comprehensive overview of the role, enabling existing Practice Managers to benchmark themselves against suggested best Practice, and giving prospective Practice Managers the opportunity to identify skills and/or experience gaps that they then may need to address.

This half-day workshop will provide an understanding of the background and context of SNOMED CT. It will re-enforce awareness that accurate clinical coding is central to General Practice provision of safe, high-quality patient care. It is also a key component in successful financial performance.

For all Leaders and Managers who need an initial practical introduction to the contractual and financial arrangements of running a practice.

This practical and interactive workshop has been designed specifically for summarisers within primary care to enable them to understand the purpose and significance of summarising both new patient records and incoming correspondence.

Be Inspection Ready! This workshop helps you navigate and understand the CQC’s Single Assessment Framework (SAF) approach, assess your current readiness using SAF-aligned checklists and tools, and develop an action plan to improve inspection preparedness.

This interactive workshop will provide managers with the skills and tools to reinvigorate their appraisal process to ensure that it achieves tangible objectives.

The aim of this workshop is provide delegates with the skills and knowledge required to effectively manage their employment responsibilities. The workshop will cover the employment contract and the employment relationship as well as taking an in-depth look at contractual responsibilities and the requirements of employment legislation.