Be Inspection Ready! Navigate and understand the changed needs resulting from CQC’s Single Assessment Framework (SAF) approach.

This nationally accredited qualification enables experienced primary car leaders to further enhance their leadership skill so to fully realise the potential of their teams and to deliver success through people.

For all newcomers to the role this gives a fast track overview of its range of responsibilities.

For new, existing and aspiring Business Managers this workshop gives bitesize understanding of a number of key elements needed in developing and sustaining a successful organisation.

Team members who need an appreciation of the purpose of clinical coding , why it is important and what can be considered best practice.

For all Leaders and Managers - who need an initial practical introduction to the contractual and financial arrangements of running a practice.

For all Managers and Leaders whose organisation is one where change is a constant. This provides some tools and techniques that can help such change be both embraced and implemented.

Team members who need to know the purpose of summarising and have sufficient awareness to know what to safely consider as significant and relevant enough to be include in a summary/

All Managers and Leaders who need an understanding and the ability to work effectively with partner organisations to achieve shared goals.

For all team members who need a practical awareness of how the NHS complaints procedure work and what they need to do to ensure compliance.