Patient Safety is the number one priority for everyone working in Healthcare. Attending this workshop will re-enforce and evidence commitment to that. The 3 key learning outcomes for all delegates are:

  • Increased understanding of Patient Safety Frameworks 
  • An appreciation of systems thinking
  • Awareness of increased patient safety practices

Which Workshop Format Works Best for You?

Full-Day Workshop (see below for full agenda)

Want to build real skills? Go for the full-day option! It’s hands-on, interactive, and gives you time to apply tools, practice analysis, and learn together. This is the best choice if your goal is capability-building and following best practice in human factors and patient safety training. We would recommend this workshop is delivered face-to-face.

Half-Day Workshop (see below for full agenda)

Just looking to raise awareness? A half-day session is perfect for a quick introduction. It’s focused on big-picture understanding, not deep practice—ideal if you simply want to get people familiar with the concepts.  Delivery of this workshop would work well in a virtual setting on MS Teams or in a face-to-face setting.

Workshop Price

We can deliver our workshops virtually or face-to-face and provide supporting course materials.

Enquire Now For Pricing

FULL DAY AGENDA

Arrival

  • Introduction to Patient Safety
    • Primary Care Patient Safety Strategy
    • What PSIRF means
    • Brief history of patient safety reporting
    • Why patient safety and just culture matter
  • Systems Thinking
    • Human factors and ergonomics
    • Why systems thinking matters for work design
    • Reviewing working practices that lead to harm
    • Impact of harm on patients, families, and clinicians
    • Relevant research cases

Break

  • Understanding Patient Safety
    • Organisational & clinical governance
    • Introduction to root cause analysis 
    • SEIPS and STEW models
    • Reporting incidents, including near misses
    • CQC Key Question ‘Safe’ alignment

LUNCH

  • Improving Patient Safety
    • Humanistic approaches and archetypes
    • Situational awareness, cognitive load, task pressure
    • Creating a just culture; learning from events
    • Quality improvement principles
    • Feedback loops, disclosure, duty of candour

Break

  • Integrating Tools and Resources
    • Review of policies, forms, templates
    • Thornfields patient safety tools
    • NHSE and LFPSE resources
    • How to embed safety learning into routine meetings

  • Action Planning and Close
    • Individual and team commitments
    • Q&A and next steps

CLOSE

HALF DAY AGENDA

Arrival

  • Introduction to Patient Safety
    • Primary Care Patient Safety Strategy
    • What PSIRF means
    • Why patient safety and just culture matter
  • Systems Thinking
    • Human factors and ergonomics
    • Why systems thinking matters for work design
    • Reviewing working practices that lead to harm and the impact

Break

  • Understanding Patient Safety
    • Organisational & clinical governance
    • Reporting incidents, including near misses
    • CQC Key Question ‘Safe’ alignment
  • Improving Patient Safety
    • Humanistic approaches and archetypes
    • Situational awareness, cognitive load, task pressure
    • Creating a just culture; learning from events

  • Resources and Signposting

  • Action Planning and Close

CLOSE