Patient Safety is the number one priority for everyone working in Healthcare. Attending this workshop will re-enforce and evidence commitment to that. The 3 key learning outcomes for all delegates being;

  • Increased understanding of Patient Safety Frameworks 
  • An Appreciation of systems thinking
  • Awareness of increased patient safety practices

This half-day workshop equates with one Continuous Professional Development (CPD) credit.

Workshop Price

We can deliver our workshops virtually or face-to-face and provide supporting course materials.

Warm welcome & objectives

Introduction to Patient Safety

  • Purpose: Cover the Primary Care Patient Safety Strategy
  • Definition: What does PSIRF mean
  • History: Brief history and background of patient safety reporting
  • Importance: Why is it crucial for patient safety and just cultures

Systems Thinking

  • What are Human Factors and ergonomics
  • Why does it matter for systems thinking and work design
  • How to review working practices that may lead to harm 
  • Impact of harm (patient, family, health care professionals
  • Some research: situations which have occurred

Understanding Patient Safety

  • Organisational and Clinical governance
  • Importance of root cause analysis (fishbone modelling)
  • SEIPS and Stew Models for understanding the complexities
  • How to report patient safety incidents (including near misses)
  • Alignment with CQC KLOE Safe

Improving Patient Safety

  • Understanding the importance of humanistic and architypes
  • Situational awareness and tasks and pressure on cognitive load
  • Creating a just culture and learning from events and focusing on quality
  • improvement
  • Feedback loops (transparency in disclosure) and (apology) duty of candour with patients
  • Roles that are involved in patient safety e.g. Patient safety specialist and clinical safety officers